Google Assistant is a powerful tool integrated into Pixel devices, enabling voice commands for various tasks. But sometimes, users encounter issues where the Hey Google command stops working. If you’re one of those Pixel users frustrated by this problem, don’t worry—there are several troubleshooting steps you can take to get things back on track.
If Hey Google is not working on your Pixel, check if Google Assistant is enabled and voice match is set up. Make sure the microphone is clear and permissions are granted. Also, update the Google app and restart your device to fix any issues.
In this article, we’ll go over the most common solutions to fix “Hey Google not working on Pixel.”
Why is Hey Google Not Working on Pixel?
Before getting into the solutions, it’s helpful to know why “Hey Google” might not be working on your Pixel device. There are several possible reasons for this issue. First, incorrect settings could be the problem. If Google Assistant or Voice Match isn’t set up properly, “Hey Google” might not work on your Pixel.
Another common issue is the microphone. Dust or debris blocking the microphone, or even a faulty mic, can stop your Pixel from hearing your voice commands. Additionally, if you haven’t updated your Pixel’s software, the Google app, or Google Assistant, this can cause problems with Hey Google Not Working on Pixel.
Battery optimization settings can also be a factor when Hey Google Not Working on Pixel devices. These settings, meant to save battery, sometimes limit background activity, which can stop Google Assistant from functioning.
On top of that, “Hey Google” needs a stable internet connection to work smoothly. If your Pixel has connectivity issues, it could lead to “Hey Google” not responding. Understanding these possible causes is key when troubleshooting “Hey Google not working on Pixel.”
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Step-by-Step Fixes for Hey Google Not Working on Pixel!
Below, we’ll break down different methods you can try to resolve this issue.
1. Check Google Assistant and Voice Match Settings:
The first thing to check is whether Google Assistant is enabled and configured correctly on your Pixel device. Follow these steps:
- Open the Settings app on your Pixel.
- Scroll down and select Google.
- Tap on Settings for Google apps under the “All services” tab.
- Choose Search, Assistant & Voice.
- Go to Google Assistant and make sure it’s turned on.
- Next, tap on Hey Google & Voice Match and ensure the “Hey Google” command is enabled.
If the setting is already turned on but “Hey Google” is still not working on your Pixel, consider retraining the Voice Match.
2. Retrain the “Hey Google” Voice Model:
Sometimes Google Assistant might not recognize your voice accurately, especially if your voice has changed over time. Retraining the voice model can improve its accuracy:
- Follow steps 1 to 5 mentioned above to reach the Hey Google & Voice Match settings.
- Tap on Retrain Voice Model.
- Follow the on-screen instructions to retrain the model.
This process helps your Pixel’s Google Assistant better recognize your voice, potentially fixing the “Hey Google not working on Pixel” issue.
3. Update Google Assistant and Google Apps:
Outdated apps can cause problems with Google Assistant functionality. Here’s how to ensure everything is up to date:
- Open the Google Play Store on your Pixel.
- Tap on your profile picture and choose Manage apps & device.
- Go to Updates available.
- If an update is available for Google Assistant, tap Update. You can also choose Update all to ensure all your apps are current.
Ensuring that both Google Assistant and the Google app are updated can resolve bugs or compatibility issues causing the “Hey Google not working on Pixel” error.
4. Turn Off Battery Saver and Adaptive Battery Features:
Pixel devices come with features like Battery Saver and Adaptive Battery to extend battery life. However, these features may interfere with “Hey Google.” Disabling them might solve the issue:
- Go to Settings on your Pixel.
- Select Battery.
- Tap on Battery Saver and turn it off.
- Go back and expand the Adaptive Battery option.
- Disable Use Adaptive Battery.
After disabling these settings, try using “Hey Google” again to see if it works.
5. Check Microphone Functionality:
If the microphone isn’t working correctly, Google Assistant won’t hear your “Hey Google” commands. To test this:
- Record a short voice message or use the voice recorder app.
- Play it back and check if the sound is clear.
If the recording is muffled or silent, clean the microphone gently using a soft brush or compressed air. Avoid using sharp objects that could damage the mic.
6. Check Internet Connection:
Google Assistant relies heavily on an active internet connection. Make sure your Wi-Fi or mobile data is working:
- Open a browser and try loading a webpage to check your connection.
- If you’re using Wi-Fi, try restarting the router.
- For mobile data, go to Settings > Network & internet > SIMs, and ensure that Mobile data is turned on.
A stable internet connection is crucial for resolving the “Hey Google not working on Pixel” problem.
7. Restart Your Pixel Device:
A simple restart can fix many issues, including problems with Google Assistant. Restart your Pixel and try saying “Hey Google” again to check if it works.
8. Disable Other Digital Assistants:
Using multiple digital assistants, such as Alexa, can cause conflicts. Disable any other assistants and see if that resolves the issue:
- Open the app for the other assistant (e.g., Alexa).
- Go to the settings and disable hands-free activation.
Disabling other assistants can sometimes fix conflicts that prevent “Hey Google” from working on Pixel.
9. Perform a Factory Data Reset:
Should the aforementioned methods prove ineffective, contemplate executing a factory reset. Be sure to back up your data first, as this process will erase everything:
- Go to Settings > System.
- Select Reset options.
- Tap on Erase all data (factory reset).
This is a last resort but can solve deep-rooted software issues causing the “Hey Google not working on Pixel” error.
Additional Tips to Avoid “Hey Google Not Working on Pixel” Issues in the Future!
Now that we’ve covered the common fixes, here are some tips to prevent the issue from occurring again:
- Keep Your Apps and Software Updated: Regular updates help your phone run smoothly and fix bugs that could cause problems.
- Keep Your Microphone Clean: Dust or debris in the microphone can affect voice recognition. Regularly clean the microphone area to keep it clear.
- Use Battery Saver Mode Only When Necessary: Battery Saver can limit certain functions, including Google Assistant. Try to use it only when your battery is really low.
- Check Your Internet Connection: A poor or unstable connection can affect how Google Assistant works. Make sure your Wi-Fi or mobile data is strong and stable when you plan to use voice commands.
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FAQ’s:
1. Why is “Hey Google” not working on my Pixel phone?
“Hey Google” may not work due to several reasons like incorrect settings, a poor internet connection, outdated apps, or issues with your voice model. Start by checking if Google Assistant and “Hey Google” are both enabled in your settings.
2. How do I enable the “Hey Google” feature on my Pixel phone?
To enable “Hey Google,” go to Settings > Google > Settings for Google apps > Search, Assistant & Voice > Google Assistant > Hey Google & Voice Match. Toggle the “Hey Google” option to turn it on.
3. Can battery saver settings affect “Hey Google” on Pixel?
Yes, battery saver and adaptive battery settings can limit background functions, which might stop “Hey Google” from working. You can turn these features off in the battery settings to ensure “Hey Google” works smoothly.
4. How can I retrain my voice for the “Hey Google” command?
You can retrain your voice by going to Settings > Google > Settings for Google apps > Search, Assistant & Voice > Google Assistant > Hey Google & Voice Match > Retrain Voice Model. Follow the prompts to retrain the voice model.
5. Why does “Hey Google” stop working after a system update?
Sometimes after a system update, settings may reset, or there might be a software glitch. Check your Google Assistant settings and update the Google app to see if the issue resolves.
6. Is an internet connection required for “Hey Google” to work?
Yes, “Hey Google” relies on an active internet connection to function properly. Ensure your device is connected to a stable Wi-Fi or mobile data network.
7. What should I do if “Hey Google” still isn’t working after troubleshooting?
If “Hey Google” is still not working after trying all solutions, consider restarting your device, checking for software updates, or performing a factory reset as a last resort.For more help, get in touch with Google support as well.
Conclusion:
If Hey Google Not Working on Pixel, simple steps like checking settings, retraining Voice Match, or updating apps can fix it. If needed, try resetting your device. Keeping your Pixel updated can also help avoid this issue in the future.
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